TERMS OF SERVICE
Anaya is owned and managed by Padhipa Garments Trading LLC, which is the owner and operator of this e-commerce site. The information, products, and services provided on this site are intended for personal, non-commercial use only. By accessing this website, you indicate your agreement to abide by the terms and conditions stated below. If you do not agree to these terms and conditions, please refrain from using the site.
Website Discount Code
The “ANAYA20” code is subject to specific terms and conditions. It is limited to certain items and cannot be used for sale or discounted items. Furthermore, it cannot be combined with other codes. It’s important to note that this code is exclusively available on our website, www.anaycollection.com, and cannot be redeemed at any of our affiliate stores or shop.
-The code cannot be used for sale items.
-It can only be used once per user, based on their email, address, or phone number.
-The code cannot be combined with other coupons.
-It can only be used on the Anaya official website and not in physical stores or other affiliated websites.
For both in-person and online purchases at the D3 showroom, the discount code REACH50 is accepted. This deal is only available from May 22, 2023, till May 25, 2023, at 11:59 PM. For information on refunds, cancellations, and alterations, please see our terms & conditions.
-The code cannot be used for sale items.
-It can only be used once per user, based on their email, address, or phone number.
-The code cannot be combined with other coupons.
-It can only be used on the Anaya official website and not in physical stores or other affiliated websites.
Acknowledgment and confirmation of orders
Our website’s display of any item does not imply an offer to sell. We are not obliged to fulfill any orders placed on our website, and your order will be regarded as an offer to purchase products from us. We will acknowledge your order promptly, but we are only obliged to supply the products if they are in stock and available at the specified prices.
If the products you requested are out of stock, subject to a delay, or priced higher than indicated in your order, we will make an effort to contact you via the email address you provided during the ordering process. If we cannot contact you or do not receive a response to our email, we will process the remaining items on your order.
RETURNS/REFUNDS/CANCELATION:
Once custom made dresses are altered twice to specific measurements and specifications, all sales are final, and no refunds or exchanges will be allowed. Additional charges will be incurred for any alterations or changes requested before the dress is aired. Any style preferences should be communicated before the dress is completed.
For standard measurements only, such as sizes M and L, returns or exchanges may be made within 7 days subject to certain conditions. The dress must be in its original condition, with no signs of use, perfume scent, or stains on any part of the dress. Refunds will be processed within one week of payment.
Responsibility and Compensation
We will not be held liable for any losses or damages arising from your use of the website, except for our obligation to supply goods after accepting orders. You agree to indemnify us, our employees, suppliers or representatives from any liabilities or claims that may arise due to your breach of these terms or your use of the website. If we suspect any breach of terms, we may terminate your use of the website immediately.
Payment Terms
We allow customers to make online payments using Visa and MasterCard credit/debit cards in AED (UAE Dirhams) & USD (US Dollars). If the payment method chosen is “Credit Card Online”, the details of the cardholder’s ID should exactly match those of the credit card used for the purchase. We do not accept or offer cash, payment on delivery, bank transfer, or check at this time.
All credit/debit cardholders are subject to validation checks and authorization by the card issuer. If the payment card issuer declined payment authorization, we will not be responsible for any delays or failure to deliver your order. We also reserve the right to cancel your order. For new online customers, we may require that shipping be done only to the credit card billing address.
When you place an order through our website, you represent and warrant that the payment details you provided are valid and correct, and that payment will be made in full when your order is accepted and processed by us.
If your billing address details are the same as your delivery address details, by placing an order on our website, you confirm that you are the person identified in the delivery address details. Otherwise, by placing an order, you confirm that you are the person identified in the billing details.
Copyright
ANAYA Dubai, UAE owns, manages, and runs this website. All content, including designs, logos, photos, and other materials found on our website and social media platforms, are protected under copyright law by ANAYA and their respective authors, designers, and photographers. We reserve all rights worldwide. Our website and its contents may only be used for personal, non-commercial purposes, and any reproduction, either in whole or in part, is strictly prohibited without our prior written consent.
General
We reserve the right to alter or amend these terms and conditions at any time, and your ongoing use of this website after any modifications will indicate your acceptance of the updated terms and conditions. To stay up to date, please review the terms and conditions every time you visit or shop online.
Contact Info
Sales
M 05, Building 6, Dubai Design District
Dubai, UAE
+971 52 766 8692
+971 52 978 7897
info@anayacollection.com
Marketing / PR
Dubai, UAE
+971 52 759 8010
chathuri@anayacollection.com
INDIA
Vanda Fashion Agency
+919561669063
vedhika@vanda-fa.com
